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Exporting with Arema Connect Support

Exporting with Arema Connect Support

Arema Connect has been helping businesses export their products and services since 2005. Our availability and the services we provide gives our clients an advantage when selling their products and services to international markets. We don’t only help Irish companies...
Arema Connect Halloween Party 2017

Arema Connect Halloween Party 2017

We started having Halloween Parties back in 2013. Get-togethers such as Halloween parties are part of our staff engagement and team building strategies. They provide an opportunity to boost camaraderie between colleagues and improve the cohesion of new and existing...
What do we do? ‘Solving problems’ since 2001

What do we do? ‘Solving problems’ since 2001

Recently, at Arema Connect we conducted an employee survey to better understand their perspective on working with us. One of the questions asked was ‘Define briefly what do we do’. We collected over 40 responses. Typical answers included key terms as ’24 by 7 call...
National Jobs Week: Cork Job Fair 2017

National Jobs Week: Cork Job Fair 2017

Arema Connect participation in the National Jobs Week 2017  Author: Clothilde Woutisseth On the 28th of September, the Department of Employment Affairs and Social Protection co-hosted the Job Fair with the CCMA (Customer Contact Managers Association). This Recruitment...
Who is who in a quality-focus contact centre?

Who is who in a quality-focus contact centre?

Independently if you have an in-house call centre or you are outsourcing your customer service function, quality is a key factor to consider. There are different ways to ensure quality. Solutions range from training to monitoring KPS and relevant metrics. Applying all...
Arema Connect employees’ night out

Arema Connect employees’ night out

Last Friday our team enjoyed an amazing night out. Our business can be very seasonal and one of our main clients have a major surge in activity during July, August & and beginning of September. It was an ideal opportunity to reward the team before our next major...
Pat Keogh presentation in Retail In Ireland Live

Pat Keogh presentation in Retail In Ireland Live

City West Hotel (Dublin) hosted the Retail In Ireland Live event on the 13th of September. This event, co-located with the 4th Annual Food and Drink Conference and Exhibition, brought together over 200 speakers and over 1,000 leading retailers from sectors such as...

Arema Connect / Call Management

1G The Atrium Building,
Blackpool Retail Park,
Blackpool, Cork (Ireland)

info@qikweb.com

+44 289 57 57 275
+353 21 42 44 944
+353 1 2477 814

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